When: May 6, 2011 (8:30am-5:30pm) Where: Mandarin Oriental Hotel, Makati
STATUS: CONFIRMED Available Seats: 9
In today's complex and fast-paced work environment, Supervisors are exposed to a constant barrage of pressure from top management, fellow Supervisors, Subordinates, customers, and suppliers. Indeed, medical research studies have shown that corporate executives including Supervisors are severely vulnerable to the damaging effects of unregulated and uncontrolled overload stress. Hence, Supervisors must have the skills set and the right attitude to achieve and maintain an optimal level of stress.
This workshop will develop a cohesive set of mental, behavioral, and psychomotor skills for the participants to reduce their work-related overload stress. Specifically, the participants will gain skills in detecting of the early warning symptoms of stress overload, classifying stress, defining the basic components of stress, isolating sources of the stressor, planning specific interventions to control stress, and monitoring the effectiveness of these interventions.
II. Reducing Overload Stress Framework A. Definition B. Key Principles C. Short-Term And Long-Term Benefits D. Job Performance-Stress Level Curve 1. Optimal 2. Under load 3. Overload E. Overload Stress Reduction Process 1. Diagnosis 2. Intervention Planning 3. Implementation F. Dangers of Mismanaged Stress
III. Diagnosis: Symptoms Identification A. Symptoms Types 1. Physical Symptoms 2. Mental Symptoms 3. Emotional Symptoms 4. Behavioral Symptoms B. Symptoms-Stress Zones Classification 1. Alarm Zone 2. Panic Zone 3. Burnout Zone C. Symptoms Ranking D. Symptoms Profile Worksheet
IV. Diagnosis: Stressors Identification A. Stressors Identification B. Preliminary Stressors Ranking C. Stressors Profile Worksheet D. Cause-Effect Analysis Worksheet E. Final Stressors Ranking
V. Intervention Planning: Strategy Selection A. Dismiss A Given Stressor B. Compete With A Given Stressor C. Resolve The Issue With A Given Stressor D. Avoid A Given Stressor E. Accept The Presence Of A Given Stressor F. Stressor-Strategy Worksheet
VI. Intervention Planning: Techniques Selection A. Physical Techniques 1. Sea Turtle Journey 2. Symphony Conductor 3. Free Body Movement 4. Mother Earth Connection B. Mental Techniques 1. Guided Imagery 2. Passive Meditation 3. Dynamic Meditation 4. Personal Beliefs Modification C. Emotional Techniques 1. Numerical Emotions 2. Forgiveness Journey 3. Personal Values Modification 4. Mascaras Modification D. Social Networking Techniques 1. New Supportive Friends List Preparation 2. Toxic Friends Black List Preparation 3. Present Supportive Friends Maintenance 4. Dreams Exchange E. Spiritual Techniques 1. Inner Child Journey 2. Spiritual Helpers Connection 3. Dream Symbols Meditation 4. Life/Map Interpretation
VII. Intervention Planning: Program Development A. Proactive Work Day Plan B. Proactive Weekend Plan C. Techniques Sequencing Preference D. Techniques Application Scheduling E. Motivational Factors F. Monitoring Results G. Plan Modification Guidelines
VIII. Workshop Integration
Norman Goss is the first and only recipient of the prestigious Washington SyCip Award from SGV & Co. in Applied Training Technology because of his exceptional competence in conducting information technology and management development courses in major countries across Asia. He has over 25 years experience in designing and conducting corporate training courses to more than 550 leading business organizations in the Philippines, Malaysia, Indonesia, Vietnam, Kuwait, and China.
Norman is the premier behavior-based corporate trainer in Asia whose landmark research in Filipino-based belief modification has made his training courses achieve measurable performance increase in the workplace. He completed his Top Management Program from the Asian Institute of Management and has served as a Faculty in various universities including the University of the Philippines and De La Salle University. In 1990 he served as the Executive Director of SGV-DDI, a firm associated with Development Dimensions International, Incorporated, the world’s leading provider of management leadership training solutions. He also served as Corporate Planning Manager, Southern Philippines Development Administration where he received Exemplary Service Award for his outstanding contribution in the preparation of a five-year strategic plan. He is a past president of the Philippine Society for Training and Development.
Norman is currently the Executive Vice President for Global Operations of HarryPound Consultants Inc.
Rates per participant: P7, 500 + VAT starting March 22, 2011 and paid within the assigned due date P8, 500 + VAT for on-site payments
FREE 1 SEAT for every 5 seats availed. * Rate for five seats availed will be based on actual date of payment. *10% discount no longer applicable.