Pacific Management Forum's Training Calendar for Q1 2011

Below is Pacific Management Forum's Training Calendar for the 1st Quarter of 2011:

ADMINISTRATIVE PROFESSIONALS/OFFICE AND ADMINISTRATIVE SUPPORT

· How to Better Organize and Maintain Files and Records January 19–20

· Professional Skills for Secretaries and Administrative Assistants January 21–22

· How to be an Outstanding Office ReceptionistJanuary 22

· Projecting a Professional Corporate Image January 27

· Records and Information Management February 10–11

· Management and Interpersonal Skills for Executive Secretaries and Administrative Assistants February 11–12

· Professional Telephone Skills February 12

· Records Management Training Course February 24–25

· Administrative and Communication Skills for Secretaries and Administrative Assistants February 25–26

· Personality Development, Business Etiquette, and Social Graces February 25–26

· Administrative and Office Management February 28–March 1

· Records Retention, Retrieval, and Destruction March 11

· Critical Skills for Administrative Assistants and Executive Secretaries March 11–12

COMMUNICATION, PRESENTATION, AND INTERPERSONAL SKILLS

· Effective Communication Skills January 25–26

· Assertiveness Training Program January 27–28

· Effective Business Communication February 2–3

· Effective Negotiation Skills February 2–3

· Effective Business Writing February 9–10

· Professional Telephone Skills February 12

· Effective Presentation Skills February 14–15

· Business Writing Skills for Secretaries and Administrative Assistants February 18–19

· Effective Technical Writing March 4–5

· Business Grammar and Oral Communication March 7–8

· Conflict Management and Effective NegotiationMarch 7–8

· Business Writing and Grammar Skills March 14–15

· How to Create a Compelling Business Case March 29

· Cross-Functional Communication: Strategies for Workplace Effectiveness March 30–31

· Leading and Facilitating Effective Meetings April 1

FINANCE, ACCOUNTING, AND AUDITING

· Accounting for Non-Accountants January 17–18

· Profit Planning: Cost-Volume-Profit AnalysisJanuary 26

· Financial Statement Analysis January 27–28

· Effective Telephone Collection Techniques January 28

· Budgeting for Profit and Control February 1–2

· Effective Internal Auditing February 9–10

· Fundamentals of Finance and Accounting February 14–15

· Financial Management Program February 21–22

· Business Fraud Prevention, Detection, and ControlFebruary 22–23

· Effective Collection Management February 25–26

· Credit and Financial Analysis March 2–3

· How to Read and Understand Financial StatementsMarch 8

· How to Implement Effective Internal ControlsMarch 9–10

· Fundamentals of Financial Forecasting March 11

· Effective Strategies for Collecting Accounts Receivable March 26

HUMAN RESOURCES AND TRAINING

· Strategic Organizational Development January 20–21

· Developing Your Skills as an HR Assistant January 22

· Training the Trainer January 24–25

· Recruiting, Interviewing, Selecting, and Orienting Employees January 29

· Fundamentals of Human Resources ManagementFebruary 4–5

· People Management: Strengthening Your People Skills in the Workplace February 7–8

· Developing Teamwork February 10–11

· Emotional Competencies for Organizational LeadersFebruary 10–11

· Behavioral Interviewing February 12

· Coaching, Counseling, and Mentoring SkillsFebruary 15–16

· Leading and Appraising Staff Performance: The Supervisor’s Role February 17–18

· Legal Aspects of Human Resources Management and Salary Determination February 19

· Advanced Techniques for the Experienced TrainerFebruary 21–22

· Effective Training Implementation: The Role of TNA and Post-Training Interventions in Building Job Competencies February 24–25

· Job Competency Course: Differentiating People Through Competencies March 3–4

· Building and Managing Employee Relations March 11–12

· How to Conduct Effective Workplace InvestigationsMarch 12

· Instructional Design for Trainers March 17–18

· HR Analytics and the Bottom Line: Metrics that Matter for HR Professionals March 19

· Performance Management and Appraisal March 21–22

· Labor Relations Law for Managers and SupervisorsMarch 24

· Best Practices in Effective Employee DisciplineMarch 25

· Worker’s Compensation Law and Practice for HR Managers and Professionals March 26

· Kirpatrick’s Four Levels: Increasing Training Effectiveness Through Evaluation March 28

INFORMATION TECHNOLOGY

· IT Audit Tools and Techniques February 16–17

· IT Protection, Security, Auditing, and Control March 21–22

INVENTORY, PURCHASING, AND WAREHOUSE MANAGEMENT/MANUFACTURING MANAGEMENT

· Inventory Planning and Control January 25–26

· Purchasing Management and Negotiation StrategiesFebruary 1–2

· Total Quality Management February 3–4

· Supplier Relationship Management February 16–17

· Warehouse and Operation Management March 8–9

· Total Productive Maintenance and 5S March 17–18

· Production Planning and Control March 22–23

MANAGEMENT, SUPERVISION, AND LEADERSHIP

· Basic Supervisory Course January 17–18

· Strategic and Operational Planning January 21–22

· Project Management January 24–25

· Assertiveness Training Program January 27–28

· Management Essentials for New Managers and Supervisors January 31–February 1

· Effective Negotiation Skills February 2–3

· Problem Solving and Decision Making February 4–5

· Supervisory Leadership Training Program February 4–5

· People Management: Strengthening Your People Skills in the Workplace February 7–8

· Developing Teamwork February 10–11

· Management and Interpersonal Skills for Executive Secretaries and Administrative Assistants February 11–12

· Coaching, Counseling, and Mentoring SkillsFebruary 15–16

· Leading and Appraising Staff Performance: The Supervisor’s Role February 17–18

· Management and Leadership Skills for New Managers and Supervisors February 17–18

· How to Write More Effective Memos, Letters, and Reports February 21–22

· Leadership Development Program February 21–22

· Business Fraud Prevention, Detection, and ControlFebruary 22–23

· Administrative and Communication Skills for Secretaries and Administrative Assistants February 25–26

· Personality Development, Business Etiquette, and Social Graces February 25–26

· Administrative and Office Management February 28–March 1

· Building Better Work Relationships February 28–March 1

· Managerial Skills and Techniques for New or Prospective Managers March 1–2

· Personal Skills for Professional Excellence March 1–2

· Effective Contract Management March 2–3

· Job Competency Course: Differentiating People Through Competencies March 3–4

· Conflict Management and Effective NegotiationMarch 7–8

· Supervisory Development Program March 11–12

· Risk Management March 16–17

· Critical Thinking Skills: Making Better Business Decisions March 17–18

· Time Management: Managing Multiple Projects, Competing Priorities, and Tight Deadlines March 21

· Performance Management and Appraisal March 21–22

· Balanced Scorecard March 23

· Advanced Supervisory Skills Development ProgramMarch 24–25

· 5-Day MBA Workshop: Essential Elements of High-Level Courses March 28–April 1

· How to Create a Compelling Business Case March 28–29

· Leading and Facilitating Effective Meetings April 1

MARKETING, SALES, AND CUSTOMER SERVICE

· Professional Selling Skills January 31–February 1

· Sales Management: Managing Your Sales Team for Results February 18–19

· Customer Relationship Management March 2–3

· Strategic Sales Negotiations March 3–4

· Customer Service Skills and Techniques March 10–11

· Key Accounts Management and Development Strategies March 14–15

· Fundamentals of Marketing for New or Prospective Marketers March 15–16

· Customer Service Excellence: How to Gain and Keep Customers March 17–18

Schedule of Seminar Fees: Fees are based on the number of training days, that is, for 1 day P5,995, and for 2 days P7,995. Please make all checks payable to Pacific Management Forum.

Seminar Time: 8:30 a.m. to 5:00 p.m., except as otherwise indicated.

Venue: Seminars will be held in Makati City at AIM Conference Center or similar venues. Registered participants for each seminar will be advised of the specific venue.

Outlines/Inquiries/Registrations: Call (02) 823-5929/828-2786

Fax: (02) 828-2786 Mobile No. 0917-897-8498

E-mail: seminars_pmf@yahoo.com.ph