Training for Less Public Seminar Offerings

Training for Less Public Seminar offerings for January and February 2011:

Reserve your seats early and avail of the
P999+VAT per seminar Best Rate.
(Applicable only for reservations made before
promo deadline for each topic.)


1. Improving your Collection Efficiency
January 28, 2011 ( 8:30am-12:30pm )
The Heritage Hotel, Manila

2. The Basics of Collection Negotiation for Credit and Collection Professionals
January 28, 2011 ( 1:30pm-5:30pm )
The Heritage Hotel, Manila

3. The Effective First Time Supervisor
February 10, 2011 ( 8:30am-12:30pm )
The Heritage Hotel, Manila

4. Performance Management for Supervisors
February 10, 2011 ( 1:30pm-5:30pm )
The Heritage Hotel, Manila

5. Enhancing your Telemarketing Skills
February 11, 2011 ( 8:30am-12:30pm )
The Heritage Hotel, Manila

6. The Art of Telephone Selling and Negotiating
February 11, 2011 ( 1:30pm-5:30pm )
The Heritage Hotel, Manila

7. Delivering Quality Telephone Customer Service
February 16, 2011 ( 8:30am-12:30pm )
The Heritage Hotel, Manila

8. Managing Face-to-Face Customer Service Encounters
February 16, 2011 ( 1:30pm-5:30pm )
The Heritage Hotel, Manila


Log on to http://www.trainingforless.ph/
or http://www.tflconnect.ph/
and see Available Schedules Section to view
full course outlines and to register online.